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resolution_area:prometheus_resolutions:res-p9113

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resolution_area:prometheus_resolutions:res-p9113 [2021/09/07 14:16] – created 10.91.120.28resolution_area:prometheus_resolutions:res-p9113 [2021/09/07 14:39] (current) 10.91.120.28
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 **Resolution:** **Resolution:**
-Verify that the OpenVPN client is running on the ExteNet load balancer. Inform ExteNet that no mNET traps have been received.+Verify that the OpenVPN client is running on the ExteNet load balancer. If you can confirm that OpenVPN client is running inform ExteNet that no mNET traps have been received.
  
 **Manual Action Steps:** **Manual Action Steps:**
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 Check if OpenVPN service is running on load balancer Check if OpenVPN service is running on load balancer
   ps -edf | grep openvpn   ps -edf | grep openvpn
 +  
 +Start OpenVPN Client if it is not running
 +  sudo service openvpn start
      
 Confirm that the tun0 interface exists on load balancer Confirm that the tun0 interface exists on load balancer
   ifconfig tun0   ifconfig tun0
 +   
 + 
 **Auto Clear:** Will clear when when greater than 0 traps are received in previous 4 hours. **Auto Clear:** Will clear when when greater than 0 traps are received in previous 4 hours.
resolution_area/prometheus_resolutions/res-p9113.1631020572.txt.gz · Last modified: 2021/09/07 14:16 by 10.91.120.28