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--- resolution_area:prometheus_resolutions:res-p1806 [2021/06/24 15:00] – btobin
+++ resolution_area:prometheus_resolutions:res-p1806 [2023/10/18 09:00] (current) – 10.91.120.100
@@ Line 1: / Line 1: @@
+===== RabbitmqTooMuchUnack =====
+**Level:** __Critical__ FIXME
+**Purpose:**
+Alerts if a queue in RabbitMQ has too many unacknowledged messages
+**Scenario:** There have been >1000 unacknowledged messages in a RabbitMQ queue for 1m.
+**Resolution:**
+Each queue should have a consumer. Check whether the consumer is still running or check the RabbitMQ logs for any connection errors.
+Example:
+orchestratorInboundTask had unacknowledged messages. Restarting the rdf_orchestrator resolved this
+**Manual Action Steps:**
+Fix consumer of unacknowledged messages
+**Auto Clear:**
+When unacknowledged message fall below 1000

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