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--- resolution_area:prometheus_resolutions:res-p1703 [2021/06/25 10:09] – external edit 127.0.0.1
+++ resolution_area:prometheus_resolutions:res-p1703 [2021/07/05 16:02] (current) – wflaherty
@@ Line 5: / Line 5: @@
 **Purpose:**
+This alert is to ensure that the applications aren't doing to much with the Database at the same time. If a thread is slow or stuck in a running state then we must investigate.
 **Scenario:** More than 60% of MySQL connections have been in a running state on <server> for 5m.
 **Resolution:**
+Start investigating by connecting to the server and running the following query:
+<code>
+SHOW PROCESSLIST;
+</code>
+If there are many query that are trying to read from the database for the reporting manager or a search application then you may have to cancel some of these.
+Generally, this isn't necessary unless there are other problems being caused because of this. If something was stuck, the you will likely be dealing with a long running query rather than pile of queries at once.
 **Manual Action Steps:**
+<code>
+SHOW PROCESSLIST;
+</code>
+If there is an application that is erroniously hammering the database with queries and requests then you may have to ask operations and the dev team about stopping the application.
 **Auto Clear:**
+This will clear once less than 60% of the connections to the server are active

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