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--- resolution_area:prometheus_resolutions:res-p1202 [2021/06/25 10:09] – external edit 127.0.0.1
+++ resolution_area:prometheus_resolutions:res-p1202 [2021/07/05 12:32] (current) – 10.91.120.28
@@ Line 4: / Line 4: @@
-**Purpose:**
+**Purpose:** Identify when one of the Errigal Grails Application is using an excessive amount of heap memory for a defined duration of time.
-**Scenario:** <application> on <server> used more than 90% of its Heap for 120s.
+**Scenario:** ReportingManager on EXTApps2 used more than 90% of its Heap for 120s. Typical reason in this instance would be a rogue report run with very broad input variable e.g a trap report specifying range of over year.
+**Resolution:** Monitor to see if heap usage is reducing. If not and it becomes evident that the application will run out of memory, perform a restart of the application.
-**Resolution:**
 **Manual Action Steps:**
+\\
+Script Based Restart
+<code>
+cd /var/tomcat/ReportingManager/bin/
+./shutdown.sh
+ps aux | grep -i Reporting
+(Kill process if still running: kill $pid)
+./startup.sh
+</code>
-**Auto Clear:**
+Ansible Based Restart
+<code>
+ansible-playbook -i ../env-configuration/${env}/hosts.ini --diff --vault-id @prompt reportingmanager.yml -e "actions='stop,start'" --limit $appHandler
+</code>
+**Auto Clear:** Yes

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