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onboarding:nocportal:start [2017/03/08 13:12] – mmcconboarding:nocportal:start [2021/06/25 10:09] (current) – external edit 127.0.0.1
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 +====== NOC Portal ======
  
 +===== Introduction =====
 +
 +  * [[Object model - the basics]]
 +  * [[Log files]]
 +  * [[onboarding:advanced:intellij_idea_-_setup_of_noc_portal_dev_environment|Intellij IDEA - Setup of NOC Portal dev environment]]
 +
 +
 +
 +===== Using the Noc Portal =====
 +
 +  * [[onboarding:nocportal:demonstrate_understanding_of_how_network_elements_and_markets_appear_in_portal|How Network Elements And Markets Appear In The Noc Portal]]
 +  * [[onboarding:nocportal:walkthrough_of_a_busy_market_-_alarming._demonstrate_understanding_of_where_alarms_come_from|Alarming - Where Alarms Come From]]
 +  * [[onboarding:nocportal:walkthrough_of_a_busy_market_-_ticketing._demonstrate_understanding_of_where_tickets_come_from|Ticketing - Where Tickets Come From]]
 +  * [[Understanding of Alarm Type views]]
 +  * [[Understanding of Map Overlay types]]
 +  * [[onboarding:nocportal:demonstrate_understanding_of_basic_tools_and_map_tools|Understanding of basic tools and map tools]]
 +  * [[onboarding:nocportal:adding_attachments_to_network_elements_with_portal_knowledge_base|Adding Attachments To Network Elements]]
 +  * [[Understanding of Preventative Maintenance views]]
 +
 +===== Administration =====
 +
 +  * [[Administration - Cluster and Cluster Group Management]]
 +  * [[onboarding:nocportal:administration_-_user_administration_in_portal._creation_of_users_update_searching_etc|Administration - User Administration in The Noc Portal]]
 +  * [[Administration - Company Configuration]]
 +  * [[Administration - Database Profiles]]
 +  * [[onboarding:nocportal:administration_-_map_overlay_map_overlay_revisions_work_through_normal_gui|Administration - Map Overlays]]
 +  * [[Administration - Legend Management ]]
 +  * [[Administration - SNMP Source Configuration]]
 +  * [[Administration - Ticketer Source Configuration]]
 +  * [[Administration - An understanding of how externalised SQL queries work in the Portal]]
 +
 +
 +===== Troubleshooting =====
 +
 +This section provides useful advice for troubleshooting and working through common customer questions/ issues.
 +
 +  * [[Troubleshooting - Fetch Error when loading a map overlay]]

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