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onboarding:nocportal:administration_-_company_configuration [2017/02/17 13:01] – [Assessment] edillononboarding:nocportal:administration_-_company_configuration [2021/06/25 10:09] (current) – external edit 127.0.0.1
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 +====== Administration: Company Configuration ======
  
 +Author: Michelle McCausland
 +
 +====== Introduction ======
 +
 +The company configuration settings can be found in the Noc portal admin area (from the Noc portal home page click on manage account):
 +
 +{{ :onboarding:nocportal:8.png?nolink |}}
 +
 +====== Adding a new company config ======
 +
 +
 +To add a new company config, click on New CompanyConfig and you will be presented with the following:
 +
 +{{ :onboarding:nocportal:companyconfig.png?nolink |}}
 +
 +
 +  * Company Name - Name of the company to which this configuration will belong
 +  * SNMP Config - Usually select the default SNMP configuration from the dropdown
 +  * Ticketer Config - Select the ticketer configuration from the dropdown
 +  * Dig Portal Config - left blank
 +  * Layout Theme - You can choose the theme which you wish to have displayed here
 +  * Noc Email Address - Email address of associated NOC
 +  * Noc Contact Number - Contact number of associated NOC
 +  * Reporting Manager URL - URL of reporting manager
 +  * SNMP Manager URL - URL of SNMP manager
 +  * Ticketer URL - URL of ticketer
 +  * Welcome Message - The welcome message that displays on the homepage of the NOC portal
 +  * Update Interval in Seconds - How often the NOC portal display will refresh
 +  * Branded Image - If there is a logo/image you wish to have associated with this company config you can choose it here from the dropdown menu
 +  * Public URL - The public URL associated with this company config
 +  * Noc Legend - The default noc legend you wish to be associated with this company config  
 +  * Sales Legend - The default sales legend you wish to be associated with this company config
 +  * Marker Color Config - You can select the color of the company config marker here from the dropdown
 +  * Ems Cluster Url – URL template for cluster view in EMS
 +  * Ems Network Group Url – URL template for network group view in EMS
 +  * Ems Ne Url – URL template for network element (Hub/Node) view in EMS
 +  * Pm Workflow – The associated pm workflow configuration for this company configuration. This can be selected from the dropdown. The steps for creating a new pmworkflow and assigning statuses to this workflow are available on the preceding pages.
 +  * Activate Server Push – (DIG Portal Functionality) When checked this removes cleared tickets from the list – has no impact on functionality in the NOC Portal but may cause issues if checked.
 +  * Overlays - To add a map overlay click Add MapOverlay and select accordingly
 +  * Show Off Air in CM – Default to show Off-Air element in CM view
 +  * Show Off Air in PM – Default to show Off-Air element in PM view
 +  * Users - To add a user click Add ShiroUser and select accordingly
 +
 +Once you are finished filling in the data click the Create button to create the new Company Config.
 +
 +===== Self Assessment =====
 +
 +  * Where can you create a new company config?
 +  * Outline the steps required to change the default welcome message for a specific company config
 +  * Outline the steps required to update the logo/ branded imaged for a specific company config