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onboarding:introduction:customer_idms_qa_environments [2020/10/06 12:45] – mmcconboarding:introduction:customer_idms_qa_environments [2021/06/25 10:09] (current) – external edit 127.0.0.1
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 +====== Customer IDMS QA Environments ======
  
 +Author: Won Lee
 +
 +Updated By: Michelle
 +
 +===== Introduction =====
 +
 +This section will outline what our customer IDMS QA environments are from a high level.
 +
 +Note: Login credentials to these environments are stored in the password safe. More detail about password safe can be found here: [[onboarding:introduction:getting_setup_with_password_safe|Getting setup with password safe]].
 +
 +----
 +
 +===== Customer IDMS QA Environments =====
 +
 +As part of our development process, we have [[onboarding:introduction:internal_idms_qa_environments|internal QA environments]], customer QA environments, as well as [[onboarding:introduction:customer_idms_production_environments|live production environments]].
 +
 +The **Customer QA Environments** are utilized by Errigal and the customer especially during ATP testing of newly developed features. 
 +
 +In addition to being used for customer-facing testing of new features, these systems are also used by the operations team to test out configuration changes such as updated reports, data updates etc. This is done in communication with the customer who can review the changes and sign off on them as required.
 +
 +
 +----
 +
 +
 +===== ExteNet's QA Environment =====
 +
 +Extenet's servers are located in and maintained by a Hosting Company in Sacramento. 
 +
 +* Note: The Fiber application is an ExteNet exclusive application that isn't available for other customers.
 +
 +
 +==== QA URLs ====
 +
 +  * Support Page - https://extenetqa.errigal.com/Support
 +  * EMS - https://extenetqa.errigal.com/SnmpManager/errigalEMS
 +  * SNMP Manager - https://extenetqa.errigal.com/SnmpManager
 +  * Ticketer - https://extenetqa.errigal.com/Ticketer
 +  * Noc Portal - https://extenetqa.errigal.com/NocPortal
 +  * Reporting Manager - https://extenetqa.errigal.com/ReportingManager
 +  * Fiber - https://extenetqa.errigal.com/fiber
 +
 +==== QA Servers ====
 +
 +  * qaextlb1.err   - Load Balancer
 +  * qaextdb1.err   - Database
 +  * qaextapps1.err - App Handler
 +  * qaextapps2.err - App Handler
 +
 +----
 +
 +===== American Tower's QA Environment =====
 +
 +==== QA URLs ====
 +
 +  * Support Page - https://qa.atcwatchdog.com/Support
 +  * EMS - https://qa.atcwatchdog.com/SnmpManager/errigalEMS
 +  * SNMP Manager - https://qa.atcwatchdog.com/SnmpManager/
 +  * Ticketer - https://qa.atcwatchdog.com/Ticketer
 +  * Noc Portal - https://qa.atcwatchdog.com/NocPortal
 +  * Reporting Manager - https://qa.atcwatchdog.com/ReportingManager
 +
 +==== QA Servers ====
 +
 +  * qaatclb1.atc - Load Balancer
 +  * qaatcdb1.atc - Database
 +  * qaatcapps1.atc - App Handler
 +  * qaatcapps2.atc - App Handler
 +
 +----
 +
 +More detail about the other servers used in Errigal can be found here: [[databaseandnetworkmanagement:server_management|Server Management]]

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